After not working for a year and a half, due to various illnesses and the like, I have found myself once more employed. I’m working in a pharmacy which was once owned by my uncle. It feels weird, but good, to be working again, and in an industry I know fairly well from seven and a half years in a pharmacy my parents owned. The industry has changed in the years I’ve worked in pharmacy, and while government legislatiure in recent months has caused no end of grief for this part of the retail sector, I still derive great pleasure and joy from being in a pharmacy. The thing I derive the greatest pleasure in while working is being able to help people pick the right product for their symptoms, and being able to help people in general. It is this aspect of the job that I enjoy so much, and throw myself wholly into helping a customer get the best product they need.
Though that is not to say that working in pharmacy is all sunshine and roses: there are enormous challenges associated with working in a pharmacy, and the rapidly-changing nature of government legislature and other legal issues surrounding the industry make certain aspects of work tricky. This is what I think my post will be about: a semi-rant dredged up from my stepdad’s ranting and raving (he was a pharmacist for his entire working life), and observations I have made about the industry in general. I’m not naming names and shaming people, because in theory, this could be quite the incendiary post, but I’ll try not to be too scathing about the whole thing.
In the seven and a half years I’ve worked in pharmacy, I have gone from working with a fantastic boss who is just a delight to work for, to working for one arsehole boss who my family eventually sold the business to. While arsehole isn’t exactly the best descriptor, the second boss I worked for had, to quote the awesome Hermione Granger of Harry Potter: “the emotional range of a teaspoon”. It was partially due to acquired brain injuries sustained after a horrific car accident, but whether he was always so emotionally-stunted is up for debate. This doesn’t mean that I didn’t continue to enjoy working in the pharmacy with my second boss, but my loyalty was not to him by then: it was to my fantastic stepfather who was my first and best boss. He instilled in me the extremely strong work-ethic that I carry into my job in this particular place of employment– I start early and I work extremely hard when I get there– provided I’ve had a coffee and a morning of Bob Dylan on my iPhone heading into work. These things are vital to my morning routine: without Bob and coffee, I’m totally and utterly hopeless when it comes to functioning in the workplace.
But on the whole, I enjoy my job. It’s one of those jobs where I do the work, I interact with customers, and am able to give excellent advice on certain aspects of the many illnesses that come through the shop. The real downside, however, is the shifting nature of pharmacy, and the encroachment of supermarkets winnowing in on the profit margins retail pharmacy was once so assured of. For instance, one can buy ibuprofen at a supermarket, but nobody there will tell the average consumer that ibuprofen is dangerous for people with impaired renal function– and that is one of the reasons I get angry when I hear people say that the more things pharmacy should let go of the better. I’m sorry, but who the fuck are you to decree that supermarkets are the place where drugs that can do more harm than good can be sold with little knowledge of the dangers that can be caused with incorrect usage. There can be far more harm in selling ibuprofen in a supermarket than in selling paracetamol in a supermarket.
I am reminded of a story of a family friend who died because of the arrogance of a doctor and the idiocy of the pharmacist who should not have dispensed the drug he dispensed. She died needlessly, and had this doctor been less arrogant and less definite in what he had prescribed, this girl would still be alive– living, breathing, loving, and her family and this family who I also consider family, would not have gone through the agony of a funeral for one who died too young.
But that’s all I’ve got to say– I’m getting tired and the Rekorderlig Pear Cider I’ve drunk is slowly getting to me. Plus, The Sims 2 is making a siren call…
